Flexible Claims Management Solutions
We don’t just manage claims – we redesign claims management for better outcomes. Consultancy First, Excellence Always.
We go beyond traditional claims administration and help our clients unlock real value
Faster Settlement Times
Through smarter workflows and technology integration, we help reduce delays and expedite claims.
Improved Customer Satisfaction
We design processes that make claims management a point of pride rather than a pain point.
Administration Cost Savings
We help you reduce claims costs without sacrificing quality, accuracy or efficiency.
Flexible Service Model
Consulting Services
Our consultancy services can stand alone, offering you insights and strategies to transform your claims process without requiring you to use our Third Party Administration (TPA) for claims. text inside of a div block.
TPA Services
If you choose to integrate our TPA services after the consultancy, we offer seamless and scalable TPA solutions that match your newly optimized claims process, ensuring ongoing excellence in claims
Technology
We have a strategic partnership with ClaimsGateway - the leading technology claims software provider. With technology, we can help you revolutionise outdated processes with intuitive, streamlined workflows
Why choose AIAP
In an industry where mediocrity has been accepted, we are passionate about transforming the claims experience. With modern technology and a commitment to continuous improvement, we believe claims management should be efficient, simple, and transparent.
Not just your regular claims TPA
We’re here to help your organisation take pride in claims, ensuring they become a key part of your business success and customer satisfaction strategy.
- Expert Consultancy
- Tailored TPA Services
- Case Studies and Proven Results
Optimising value at every stage
Collaboration
Everything we do is driven by our commitment to collaborate with our partners.
Meaningful Relationships
Our solutions designed for the long term and tailored around our partners way of doing business.
Technical Expertise
We pride ourselves in our technical capability and understanding of insurance products.
Outcome Focused
The claims experience affects our customers' business and the claims function must integrate with their business strategy.
Technology Driven
We leverage cutting-edge technology and embrace innovation which is geared towards complimenting the needs and wants of our partners.
Customer First
We put our customers first to help them drive better outcomes and achieve improved results across their claims process.
Our team
Customer testimonials
The process involved consultation to understand our specific process flow and stakeholders, reporting output needs and objectives, build phase, testing phase and ongoing improvements. The features have been customised to our needs to ensure a smooth flow from start to finish.
Laura Hart
Associate Director
Aramex Australia values our partnership with AIAP as our exclusive TPA for claims handling. This model has evolved and is proving beneficial in terms of total claims cost and operational efficiency. The [technology] has been crucial in helping us save significantly on internal claims handling costs over the past eight months.
Dushyant Kapoor
CFO
Get in touch
If you have any questions about our platform or solutions, please reach out using the form below.